Conditions
Mesaexo s.r.o. reserves the right to unilaterally modify or renew the current terms of transactions made through its online business in accordance with its needs and business ethics. Mesaexo s.r.o. It is not intended to inform users of any changes and changes to the e-shop's website. These Terms and Conditions may be reviewed and updated at any time and without notice. Mesaexo s.r.o. the website is requested to verify these terms at regular intervals for any changes. It is clear that the change of terms does not contain any orders you have already made.
• Delivery time: within (10) business days after receipt of the total amount of the order (unless agreed otherwise). These deadlines do not apply to periods of extraordinary weather conditions, public holidays or conflicts, and to cases of force majeure that may affect the transfer time.In the case of non-stock products, our representatives will notify you of the delivery date upon your request.
• In any case, the shipping costs and the risk of the goods are burdened by the buyer.
• The goods are delivered in specific packages.
• Costs and responsibility for the assembly of the goods are solely for the buyer. The company is not responsible for the installation error. If you want to assemble your products, you will incur additional installation costs. Only in this case will we be responsible for the assembly.
• All orders are accepted only with our written final confirmation.
Once the order is completed, we automatically accept the terms of our cooperation. By signing a list of wrapped items, you automatically confirm that your order has been delivered in order.

Optimized information and products
Mesaexo s.r.o. commits to the completeness and validity of the information posted on www.mesaexo.com regarding the existence of the essential features, which are described on a case-by-case basis for each product it owns, the accuracy of the data relating to the service provided by the mesaexo's on-line service, subject to any technical or typographical errors that have leaked or occurred involuntarily or as a result of web interruptions or force majeure.
The prices in our catalog (e-shop) refer to one (1) piece. The Company is not responsible for any technical, typographical or spelling errors in the properties of the product or any differences in the intensity of these colors in relation to reality. The minimum order is one (1) field for the product code. The Company reserves the right to change technical specifications without prior notice. The Company reserves the right to change prices without prior notice. Products with PROMOTION indication follow a special pricing policy.

Complaints
Products delivered via the internet store www.mesaexo.com mesaexo s.r.o. may be returned and request their replacement in all cases (1, 2) in which:
1) with proven error mesaexo s.r.o. sells wrong products or
2) products of bad and defective quality (finding of bad and improper quality and product exchange, the customer is obliged to send photos in digital format to service@mesaexo.com)
Products subject to third party warranty, product manufacturer or its agent are not covered by these provisions. (To find out if the product is warranted, check out our online store www.mesaexo.com, find the product that you purchased or want to buy and see if it is a guarantee or you can contact mesaexo sro, which will provide you with contact information for the product vendor.
Also, we do not accept revenue for bed linen, protective items, mattresses, substrates and any modified / washed / used product.
Repayment of defective goods is accepted by the buyer within seven (7) days from the date of purchase and only in the original packaging. The Company reserves the right to refuse to return or exchange goods.

Transport, assembly and other additional services are not returned.
Mesaexo s.r.o. shall not be liable to the user for damages that may arise as a result of the execution or invalidation of the order once the order products have been delivered by the carrier to the user. If this is the case, please contact us to provide your transport contact details
In the case of return of the goods received by the buyer or the courier of the customer, he must return to our seat in the same way, even in the case of a damaged product (carriage is charged to the customer).
In any case, and for all of the above cases (1, 2), the maximum replacement period may not be extended beyond 14 (14) calendar days from the date of receipt. In addition, for all the above cases (1, 2) the product to be replaced must be accompanied by the original proof of purchase. All of the above cases (1, 2) must be the products to be exchanged under the conditions that the customer has received, completely unused (as new) and without damage and their packaging is the one that normally accompanies the product and is in perfect condition with all the documents that are to be produced
Products supplied by the online store www.mesaexo.com mesaexo s.r.o. may be returned and request their replacement in all cases (1, 2) in which:
1) with proven error mesaexo s.r.o. sells wrong products or
2) products of bad and defective quality (finding of bad and defective quality and product exchange, the customer is obliged to send photos in digital format at service@mesaexo.com)
Products subject to third party warranty, such as the manufacturer of the product or his representative, are not covered by this provision. (To find out if the product is warranted, check out our online store www.mesaexo.com, find the product that you purchased or intend to buy and see if it is a warranty. you can contact mesaexo sro, which will provide you with contact information for the product vendor.
Also, we do not accept revenue for bed linen, protective items, mattresses, substrates and any modified / washed / used product.
Replacement of defective goods is accepted at Buyer's expense within ten (10) days of the date of purchase and only in original packaging. The Company reserves the right to refuse to return or exchange goods.

Transport, installation and other additional services are not returned.
Mesaexo s.r.o. does not correspond to users for damages that may arise as a result of the execution or invalidation of the order as soon as the products of the order have been given by the carrier to the user. If this is the case, please contact us to provide your transport contact details
In the event of a return of the goods received by the buyer or the courier of the customer, he will have to return to our seat in the same way, even in the case of a defective product (carriage is charged to the customer).
In any case, and for all of the above cases (1, 2), the maximum replacement period may not be extended beyond 14 (14) calendar days from the date of receipt. In addition, for all the above cases (1, 2), the product to be replaced must be accompanied by an original purchase receipt. In all the above cases (1, 2), the products to be exchanged under the terms that the customer has received are completely unused (as new) and without damage, and their packaging is the one that normally accompanies the product and is in perfect condition along with any documents accompanying the product (such as invoices, retail invoices, as you call them, etc.). Before returning, we recommend contacting mesaexo s.r.o. on the phone +420 605 269 401 or by e-mail at info@mesaexo.com.
In any case, it is possible to return and exchange under the following conditions:
- Contact the same day of delivery or the next business day with an online store
- the product has not been used
- the product is accompanied by all the necessary documents proving the transaction (eg invoice, retail invoice, as you call it, etc.)
Specifically:
- If any item you received is problematic, you can bring / send the product, in which case you will incur the transfer costs. If the product shows a manufacturing defect, we will immediately exchange it for free. Products subject to third party warranty, such as the manufacturer of the product or his representative, are excluded from this provision. Also, if the customer returns products with a non-cooperating carrier / courier service, the costs will be charged in any case (even if the product is defective).
- If we have sent you the wrong kind, we will send you the right one and we assume all the shipping costs, the old and the new product
- If it is not, you can change it within 14 days (with its complete packaging) provided the shipping cost of the product. You will receive a credit or a refund.
If products are not returned within 14 days, then mesaexo s.r.o. can not accept any return and exchange.
No refund due to non-cancellation of consumer credit has the consumer only the right to obtain a credit note of the same value for the purchase of another product.
Provided the conditions are met and receipt of the returned product, the consumer is entitled to receive a credit equivalent to the purchase of another product or refund. The product sold with an additional gift must be returned with an additional gift.
In the event of a repeated return of the goods or if mesaexo sro believes that the consumer violates the right to return or is acting in good faith, he is entitled to refuse the return of the product, even if they are fulfilled.
In the event the customer refuses to accept the consignments, then mesaexo s.r.o. the company has the right to return only the value of the product. In any case, shipping costs are charged to the customer. A prerequisite for a telephone conversation with mesaexo s.r.o.
For the products to be returned in the above mentioned cases that you have purchased from our online store, you must immediately inform us in writing at info@mesaexo.com with the subject "REPAIR Order of return of goods" date / document number / name / surname within this time limit. Assuming you receive written consent
www.mesaexo.com is a place for exhibition and distribution of products via the Internet of Czech s.r.o. company '' mesaexo s.r.o. , Located in Karlovy Vary, Proslunena 108, Dalovice Prefecture, with ICO 03818829. Before joining the e-shop and browsing our web pages, we invite you to become acquainted with the following terms and conditions, which relate specifically to the use of the e-shop of mesaexo sro is located at www.mesaexo.com
Make sure you agree to the following terms and conditions, as re-use and crawling on the above-mentioned www.mesaexo.com site means your explicit and unconditional consent and consent.
Limitation of Liability
Mesaexo s.r.o. no guarantee can ensure the availability of the products, but it guarantees timely information to the end consumer about their unavailability.
Online store mesaexo s.r.o. is not responsible for any technical issues that might occur to users when trying to access the site and during it, and are related to the operation or compatibility of your own infrastructure with the Web site.
Also, mesaexo s.r.o. shall not be liable for acts or omissions of third parties, and in particular for unauthorized third party interventions in the products and / or services and / or information available through it.
Any link or link to another site is provided for your convenience, and we will not be responsible for their content, security rules, or the way this site manages your visitors, products and services online (advertising or sales).
Intellectual Property Rights
The website www.mesaexo.com is the official website of mesaexo s.r.o. All content posted by mesaexo s.r.o. , including icons, graphics, photographs, designs, texts, services and products, are the intellectual property of mesaexo s.r.o. and are protected under the relevant provisions of Greek law, European law and international conventions.
Any copying, analog / digital recording and mechanical reproduction, distribution, transmission, downloading, processing, selling, creating derivative works, or introducing the public to the actual content provider is prohibited. Any reproduction, re-issue, recording, communication, distribution or transmission or any other use of the content by any means or means for commercial or other purposes is permitted only with the prior written permission of mesaexo s.r.o. or any other authorized recipient of the above intellectual property rights.
Names, pictures, logos and distinguishing features mesaexo s.r.o. and / or its affiliates and / or its affiliates, as well as their products or services, are exclusive trademarks and features of mesaexo s.r.o. and / or www.mesaexo.com and / or third parties and are protected by Greek, Community and International Trademark and Industrial and Intellectual Property Laws as unfair competition.
The products featured on the electronic pages of this website bearing the trademarks of the respective organizations, companies and partners are their own intellectual and industrial property and are therefore responsible.
In any case, their appearance and exposure to the www.mesaexo.com website should not in any way be understood as transferring or assigning a license or right to use it.
Your order may be delayed for the following reasons:
The product was postponed by our supplier: In order to offer you very competitive prices, we order our products from a very wide range of suppliers, whether domestic or international. However, there are cases where the order may be stuck at the customs office or in the shipment and therefore we do not have our warehouses when we count.
The product you ordered has already been removed and is unavailable: The products we exhibit in our online store are exceptional opportunities when their supplier suddenly and unexpectedly announces that they are canceling them. In this case, the employee of our company will contact you directly to give you all the alternatives.
In periods of extreme weather or strike permits and in cases of force majeure that may affect the delivery and delivery of your order.
If it is not possible to communicate with you by phone and / or email (if there is a problem with your order, either in relation to the product or in connection with payment) because the entered data is not properly updated.
Security
Mesaexo s.r.o. Recognizes the importance of securing your personal data and your electronic transactions and, in all cases, using state-of-the-art and most advanced methods to ensure maximum security. All information relating to your personal data and your transactions is safe and confidential. Security mesaexo s.r.o. e-shop is achieved in the following ways:
Customer Recognition
The codes you used to identify are two: E-mail or username, and Personal Security Password that gives you access to your personal information every time you enter.
You have the ability to change your personal security password and e-mail address as often as you want. The only person who has access to your information is you through the above codes and you are solely responsible for maintaining secrecy and hiding from third parties. In case of loss or leakage, you must immediately inform us, otherwise the internet store mesaexo s.r.o. is not responsible for the use of the password by an unauthorized person. For security reasons, we recommend changing your password regularly and avoiding the use of same and easily identifiable codes (e.g., Birth Date). We also recommend that you use not only letters and numbers but also symbols to create your password.
Ensuring privacy while transmitting your personal information
We use the SSL-128bit encryption protocol to ensure confidentiality of data transfer.
Automatic disconnection
If the activity is not for 20 minutes, it will automatically disconnect from the online mesaexo s.r.o.
Firewall
Access to mesaexo s.r.o. (servers) is managed by a firewall that allows you to use specific customer / user services, and at the same time prohibits access to systems and databases with confidential data and company information.
Encryption
Mesaexo s.r.o. the system first decrypts the information it receives using the same key (which is predetermined by the start of the connection to the service) and then processes it. Systems mesaexo s.r.o. it sends information according to the same encryption process.
Wherever you enter personal information (password, addresses, phones, credit cards, etc.) on your site, there is 128-bit SSL encryption.
Encryption is basically a way to encode information until it reaches the intended recipient, which can decode it using the appropriate key. When ordering and if the user / customer is logged in with his username and personal code in the online mesaexo s.r.o. shop, All communication between the computer and mesaexos.r.o systems. is encrypted using a 128-bit key. This means that each time you send information to your system, your browser first encrypts the 128-bit key and then sends it to the system.
Call logging
Mesaexo s.r.o. as part of service enhancements, can record incoming or outgoing calls to your call center.
Encryption
Confidentiality is a matter of course. The same basic principles governing classic transactions also apply to e-commerce. All information provided by user / member on mesaexo s.r.o. are confidential and esaexo s.r.o. it has taken all necessary measures to use them only if it is deemed necessary in connection with the services provided. Some of the measures taken are:
Only authorized employees can access your transaction information and only when needed, for example, to meet your requirements.
Mesaexo s.r.o. do not provide details about your customers and transactions unless they have written permission from you or it is imposed by court order or decision of another public authority.
In the event that mesaexo s.r.o. uses third parties to support their systems, ensures their confidentiality.
You can ask for any information that is held for you and for repair if you can substantiate this error.
For your security, you should treat all information provided by the Service as confidential and confidential and not disclose any information to third parties.
Confidentiality statement
This privacy statement affects mesaexo s.r.o. www.mesaexo.com
When you submit an online request, the information you provide is used to answer your question online. We record your requests and emails you send privately. We will forward this content only to the recipient who is directly concerned and to the law, if required, or if the content of the report is considered as a matter of concern to us.
Such measures are necessary to:
She protected our rights and our property
we protect ourselves from improper or unauthorized use of the mesaexo.com site
protect our personal security or property of our users and our audience.
However, if you give us a false email address or try to get someone else's position when you send information online, all information - like the IP address - will be part of any research. People from mesaexo s.r.o. you will need to process your email in cooperation with the technical department. Also, if you want to contact one of our customer service representatives to help you in any email, they may have access to a whole range of information relevant to your application, including your email address and your messages.
Purchase of products
On the shelves of our internet shop you can find products
To facilitate search, we have divided our products into basic categories. Each category contains a tree of subcategories that appears before the screen when you click on the product of the main category you are interested in. If you are looking for something specific, use a search that leads you directly to your choice.
The company mesaexo s.r.o. will make every effort to provide high quality services. However, price and byproduct errors can not be ruled out, and it is not possible to ensure that the price of product updates / extracts does not interrupt web pages or "human" errors. For the safety and efficiency of your purchases, we encourage you to find that the product is offered at an unusually low or high cost compared to its market value before proceeding with the order to contact the Customer Service at +420 605 269 401 or via an e-mail form site.
When you place your order, you will receive an automatic e-mail containing the order details. If your order is ready to pick up our logistics center (if you have chosen a delivery method from our warehouse), we will contact you by phone or send you an email informing you that your order is ready to be accepted: that the order was successfully accepted and your products are waiting for you.
The payment should be made electronically in Mesaexo's e-commerce (discount), otherwise you will be charged for the cost of the store rather than the cost of the site.
If your order displays a pending issue, you will receive the appropriate e-mail. Alternatively, we will contact you on the phone you provided when registering or registering your order on our site. Most packages are delivered in a package (disassembled) to minimize transportation and any damage that may be caused during transport.
Messages
1. Mesaexo s.r.o. It will send an informative e-mail at regular intervals.
2. Company mesaexo s.r.o. is not responsible if the newsletter does not arrive at the destination even though it tries to provide its ISPs with delivery.
3. The newsletter may end up in the spam folder so check regularly that it is not saved
4. Enter the mailing address on your secure list
5. If you do not wish to send a newsletter or log out of mesaexo s.r.o., you can also place your e-mail in the newsletter and click the Delete button.
6. mesaexo s.r.o. uses a third-party company to search for newsletter recipients. It does not provide third parties with information about the name, surname, home address
7. Updates via mesaexo s.r.o. is done only if you select it (registration of a new member or written in the newsletter) or you have made an electronic order from our online store. Updating is as long as you want. However, if you are at Mesaexo s.r.o. make an order using our web site, we will send automated emails about your order. There is no way to disable these updates, the submission of which is a prerequisite for the correct development of your order. These emails invite you to make sure they can contact you and keep them throughout the transaction. It is your responsibility if you do not receive the relevant email, in accordance with the general terms and conditions governing our transactions, to inform us without delay.
APPLY LAW
The above terms and conditions of use of the website, as well as changes, modifications or modifications, are governed by and supplemented by Greek law, European Union law and relevant international treaties. Any provision of these terms will become legally unenforceable and will be automatically revoked and removed from the Presence, without in any way casting doubt on the validity of the other terms. This is the overall match between the website and the visitor / user of its site and services and is binding only on them. No change to these terms and conditions will be taken into account and will not be part of this agreement unless it is written in writing and incorporated into it.
These sites are hosted and available to you from Greece. Any dispute and any complaints regarding the content and / or services of the www.mesaexo.com website will be resolved by the Greek courts to exclude any other jurisdiction.

 

Tento web používá soubory cookie, které nám pomáhají zajistit lepší služby. Více informací